Accessibility

The Official College of Pharmacists of Las Palmas is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector, published in the Official State Gazette on September 19, 2018. This Royal Decree transposes Directive (EU) 2016/2102, of the European Parliament and of the Council, of October 26, 2016.

The European Directive is based on the EN 301 549 standard “Accessibility requirements for ICT products and services,” which in turn is an adaptation of the Web Content Accessibility Guidelines (WCAG 2.1) from the W3C.

This accessibility statement applies to the website

• COFLP - Official College of Pharmacists of Las Palmas

About accessibility

Therefore, accessibility promotes the universality of the web, allowing satisfactory access for all users regardless of their personal characteristics, or the device or operating system they use.

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to the exceptions and non-compliance of the aspects indicated below.

Content not accessible

1. Non-compliance with Royal Decree 1112/2018, of September 7:
   • Can non-text alternatives still exist for images [Conformance Criterion 1.1.1]?

   On some pages, information, structure, and relationships are not available as text. [Conformity Criterion 3.1]

   • On several pages and in the footer, the contrast ratio between the foreground and background in the components is insufficient for people with low vision to read the content. [Conformance Criterion 1.4.3]
   • Some use cases for absolute positioning in block elements are given [Conformity Criterion 1.4.4]
   • Users can interact via the keyboard, navigate
     sequentially by content, but the information may not be in the correct order. [Conformity Criterion 2.4.3]
   • There are links without alternative text that identifies their purpose.
   • When browsing some pages, the keyboard focus indicator is insufficient. [.]
   • There is a form without a submit button that is triggered by the enter key. [Success Criterion 3.2.2]
   • There are some links that are missing informative content [Conformance Criterion 4.1.2]
2. Disproportionate load:
   • It is not applicable.
3. The content does not fall within the scope of the applicable legislation:
   • Office documents in PDF or other formats published before September 20, 2018, may not fully comply with all accessibility requirements, although efforts have been made to ensure most of them do.

Preparation of this accessibility statement

The method used to prepare the statement was self-assessment by the College itself.

The last review of the statement was conducted in June 2022.

Observations and contact information

Can you make the following communications regarding compliance with accessibility requirements (Article 10.2.a and 11 of Royal Decree 1112/2018, of September 7):

• Report any potential non-compliance by the website or mobile application with established accessibility requirements, as well as other content access difficulties, or make any other inquiries or suggestions for improvement related to the accessibility of the website or mobile application.
• Form to file complaints regarding compliance with established requirements and to request information on content excluded from the scope of said standard.

To do so, you can contact the College through the following means:

• Email: coflaspalmas@redfarma.org
• Phone: 928 33 33 66.
• Web form.

Application Procedure

If an accessibility information request or complaint has been dismissed, you disagree with the decision, or the response does not meet the requirements of Article 12.5 of Royal Decree 1112/2018, the interested party may file a claim to understand and contest the reasons for dismissal, request the adoption of appropriate measures if they disagree with the decision, or state the reasons why they believe the response does not meet the required standards.

A claim can also be filed if no response is received within twenty business days.

Such claim must be submitted and registered in accordance with the requirements established in Law 39/2015, of October 1.

The claim shall be addressed to the Governing Board of the Official College of Pharmacists, or if the response was made by said Board, it shall be addressed to the Canary Council of Official Colleges of Pharmacists.

The claim can be submitted at the following link: Suggestions and Complaints

Upon receipt of the claim, the unit responsible for handling it must respond to the interested party within a maximum of two months.

The duration of said period may be suspended if the interested party is required, within ten business days, to provide the necessary clarifications for the proper processing of the claim. Once said period has elapsed without the interested party having made the appropriate clarifications, the processing of the claim will continue.

If the maximum period for resolving the claim has passed without notification of its resolution, the claim will be deemed to have been denied.

Optional content

The website is designed for Responsive viewing, so it displays optimally on tablet and mobile devices.